For additional information, see Camera doesn't work in Windows 10. I only find the Camera program to control the camera and I don't see how to zoom in that program. The Photos app can even import photos from phone and camera. A panel appears with two options, Self Timer and Settings. Try to open the Zoom app and test the camera. To take quality photos in the Windows 10 Camera app, you need to understand and be able to change the app’s settings. In the Settings window, scroll down and then click on “Reset“. However, if you are using a Lenovo laptop, I would suggest you to refer the steps mentioned in the Lenovo article Built-in webcam camera not working.
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